Agili-T provides in-depth expertise in stakeholder feedback through a survey-based research. We work closely each client to design and implement a survey that is right for their organization. We are experts in developing feedback programs that maximize participation rates, strengthen customer, employee and partner relationships and provide comprehensive analyses to drive improvement to business performance using our survey software. Our team of experts can help you customize questionnaires that correlate to business results, determine sampling rules, gather data, provide analytics and reporting, help you prioritize action plans and communicate results to your key stakeholders. Many of our clients have used us to conduct their surveys for years, utilizing our assortment of technology-driven and traditional data collection methods to achieve high response rates and in-depth levels of reporting.

Our services include highly effective and proven models for Customer Satisfaction & Loyalty Measurement, Net Promoter^® Score, Channel Partner Satisfaction, Membership Satisfaction and Employee Engagement. We also offer custom research to meet the needs of any unique survey project. We have the expertise to understand your business dynamics and provide reliable, insightful and actionable intelligence to enable growth and profitability.

Research Services

• Questionnaire design
• Sampling planning
• Survey administration
• Data collection (web surveys, telephone interviews/CATI, paper/mail-out, face-to-face interviews)
• Advanced statistical analysis
• Action-driven management reporting
• Real-time analytics

See our methodology for more details about how we work.